BBB A+

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We at Edwin Novel Jewelry Design take pride in our simple lifetime exchange policy. We allow our customers to exchange any jewelry pieces purchased from us for a 100% credit towards their next item. Nothing is more rewarding than making our customers happy.

  • Edwin Novel Jewelry Design offers a 100% exchange policy that will never expire. Our customers can exchange any item originally purchased through Edwin Novel Jewelry Design for a 100% credit of the original purchase amount. Unless specified before purchase, all items are exchangeable.
  • This exchange policy is NOT transferable, and is only honored to original customers who have purchased the item(s) from Edwin Novel Jewelry Design.
  • *The exchange policy will be voided if materials are missing or jewelry has been altered by anyone who is not authorized by Edwin Novel Jewelry Design.